Shipping & Delivery Policy
We currently ship across India.
Orders placed from Monday to Saturday (IST) are usually processed on the same or following business day, depending on order volume and availability.
If the selected product is available in stock, orders are generally shipped within 1–2 business days after confirmation.
Once your order is shipped, tracking details will be shared through email, SMS, or WhatsApp where available.
Most orders are delivered within 3–5 business days from the date of order confirmation, depending on your location and courier availability.
While we always aim to deliver within the estimated timeline, occasional delays may occur due to courier issues, weather conditions, regional restrictions, holidays, or other factors beyond our control.
If you would like to check the estimated delivery timeline for a specific product or location, feel free to contact us before placing your order.
Shipping charges may vary depending on the order value and delivery location.
Applicable shipping charges will be calculated and displayed at checkout before payment.
Please ensure that your shipping address, phone number, and contact details are entered correctly at checkout to avoid delays or unsuccessful delivery attempts.
OLIVEN is not responsible for delays caused by incorrect or incomplete information provided at the time of placing the order.
If a delivery attempt fails due to unavailable recipients, incorrect address details, or repeated non-response, the order may be returned to us by the courier partner.
Additional shipping charges may apply for re-dispatch requests.
For any shipping or delivery-related questions, please contact us at:
Email: olivensupport@gmail.com
Instagram: [your Instagram handle].
Business Name: OLIVEN.